HOW CAN WE HELP

Support Categories

Self-Serve

Our “How to” articles have all the information you need, from accessing your account to making a payment.

Device Help

Select your device in our interactive tool and our tutorials will aid and guide you to complete tasks on your device.

Freedom Device Care

The Freedom Device Care app allows you to scan your device to diagnose issues and find solutions easily. Visit the Apple App Store or Google Play Store to download the app today.

Troubleshooting Guides

Have a concern with your Freedom Mobile service? Check our troubleshooting guides for support with your data, call or messaging service and get connected to a Support Specialist if needed.

Didn’t find what you're looking for?

If you don’t see your question answered in our FAQ section, we are here to help.