Our network keeps getting better.
Our new Extended Range LTE is our latest step in creating and growing an improved wireless experience.
Check out our coverage map to make sure you’re connected.
Not covered? Come back later, we’re always expanding!
The Freedom Mobile coverage area is an approximation of the actual wireless service available and is subject to change as more towers are built. The level of voice and data service while within the Freedom network coverage area may vary due to terrain, foliage, technical capacity, or weather conditions. Freedom Mobile cannot guarantee service availability.
Depending on which LTE frequencies your phone supports you will be able to experience faster data speeds and improved experience. Check out our selection of phones or bring your own phone .
Freedom
Our Freedom network provides access to the data, talk, text and features included with the Freedom portion of your plan.
Freedom
Our Freedom network provides access to the data, talk, text and features included with the Freedom portion of your plan. Your phone will display the network name ‘Freedom’ when in this area. You may be connected to 3G, LTE or Extended Range LTE networks depending on your location and device capabilities. Pay-per-use rates may apply. Visit My Account to learn more about your current plan.
Nationwide
When you travel outside of our ‘Freedom’ network in Canada, you’ll be connected to a partner’s network.
Nationwide
When you travel outside of our ‘Freedom’ network in Canada, you’ll be connected to a partner’s network. Your phone will display the network name ‘Nationwide’ when in this area and may also indicate that it’s roaming. You’ll have access to the ‘Nationwide’ portion of your plan or pay-per-use rates may apply. Visit My Account to learn more about your current plan.
Variable
In these areas your phone will either use our ‘Freedom’ network or a partner’s ‘Nationwide’ network.
Variable
While in these areas, your phone will either display ‘Freedom’ or ‘Nationwide’ to indicate which network you’re connected to and which portion of your plan you’re using. Please review the ‘Freedom’ & ‘Nationwide’ definition for more information. Pay-per-use rates may apply. Visit My Account to learn more about your current plan.
Freedom is getting bigger.
Freedom is continuing to grow, giving Canadians more choice for more affordable fast LTE data.
Enjoy more Freedom with Wi-Fi.
Connect with Freedom Wi-Fi and enjoy access to over 300,000 hotspots across Western Canada.
We’ve got your transit commute covered.
Freedom keeps you connected on Toronto’s TTC Subway and Vancouver’s SkyTrain.
1. MyTab monthly payment required. Offer subject to change or cancellation without notice. Taxes, government fees and pay-per-use charges are extra. Early cancellation fees apply. All Freedom Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy.
*MyTab monthly payment required for 24 months. Conditions apply.
2. Applicable taxes extra.
3. Digital Discount
Digital Discount promotion is subject to change or cancellation without notice. To be eligible to receive the $5/month Digital Discount, you must (i) be subscribed to a Prepaid or Postpaid line on an “Eligible Plan” (Big Gig Unlimited 10GB, Big Gig Unlimited + Talk 10GB/12GB/15GB/25GB, Big Gig Unlimited + Talk 30GB +5GB Canada-U.S., Freedom Data Plan 1GB, Freedom 250MB/500MB/2GB/5GB, Freedom Nationwide Talk/Talk + Text, or Promo Freedom Nationwide Talk + Text + 1.5GB plans), (ii) sign up for Auto Pay (pre-authorized payments), (iii) have an active and valid Auto Pay method on file, and (iv) redeem the “Digital Discount” promo code at a Freedom Mobile retail location or through your My Account. The promo code can only be applied once to each eligible line. A $5 monthly discount will start to be applied on your next top-up date following promo code redemption (for Prepaid customers), or on your next bill following promo code redemption (for Postpaid customers). Postpaid customers: you must complete the above eligibility requirements on the same day you activate your Eligible Plan to ensure the discount is received on your first/next bill. If you are not eligible for the promotion during any month, that monthly discount will be entirely forfeited and cannot be made up. If you qualify for the discount in the months following the ineligible month, you will receive the discount in those subsequent months. Movement between Eligible Plans will not result in the loss of the monthly discount. Your service will no longer be eligible for the discount if you: (a) Change your rate plan to a non-Eligible Plan, or (b) Port your number away from Freedom Mobile. Applicable taxes extra. All Freedom Mobile services are subject to our Terms of Service, Internet Traffic Management Policy, Fair Usage Policy and Privacy Policy.
4. Big Gig Unlimited Plans Data Policy
Freedom Mobile’s Big Gig Unlimited data plans include (depending on your selected plan) from 10GB to 25GB of Fast LTE (full-speed) data on the Freedom Network, as well as from 500MB to 2GB of Fast LTE (full-speed) data on the Freedom Nationwide Network (see freedommobile.ca/network-coverage). Freedom Mobile’s Big Gig Unlimited data Canada-U.S. plan includes 30GB of Fast LTE (full-speed) data on the Freedom Network, as well as 5GB of Fast LTE (full-speed) data on the Freedom Nationwide Network or in the U.S. Once your Fast LTE (full-speed) allotment is depleted, you will continue to have access to data services, with no data overage fees, but at a slower speed – of up to 256 kilobits per second (for downloads) and 128 kilobits per second (for uploads) on the Freedom Network, and up to 128 kilobits per second (for downloads) and 64 kilobits per second (for uploads) on the Nationwide Network or, in the case of the Big Gig Unlimited data Canada-U.S. plan, in the U.S. – until the end of your current billing cycle. Applications such as web browsing, email, instant messaging, voice over IP services, or low-quality audio streaming will continue to work, but at a slower speed. Applications that normally require greater bandwidth, such as video streaming or peer-to-peer file sharing will also continue to work, but the slower speed may affect application performance. We will send you a text message notifying you when you have used 70% and 100% of the Fast LTE (full-speed) allotment included in your plan, at which point you may choose to purchase a Fast LTE (full-speed) add-on to add more full-speed data to your plan. In all cases, usage is subject to the Freedom Mobile Terms of Service and Fair Usage Policy.
5. Bring Your Own Phone Service Credit Offer
The promotion is available for a limited time at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must activate a new Postpaid or Prepaid line (as applicable) during the promotion period. Eligible plans for each service credit offer are:
$60 Service Credit: Prepaid or Postpaid Big Gig Unlimited 10GB or Freedom 5GB plans
$120 Service Credit: Prepaid or Postpaid Big Gig Unlimited + Talk 10GB plan, or Prepaid only Big Gig Unlimited + Talk 12GB/15GB/25GB or Big Gig Unlimited + Talk 30GB + 5GB Canada-U.S. plans
$360 Service Credit: Postpaid only Big Gig Unlimited + Talk 12GB/15GB/25GB, or Big Gig Unlimited + Talk 30GB + 5GB Canada-U.S. plans
The promotion may not be combined with any other in-market offer, with the exception of any qualifying bonus data offers, Better Together Savings, and the Refer a Friend program. Your service will no longer be eligible for the promotion if you: a) Downgrade your rate plan to a non-eligible plan; b) Sign up for MyTab; or c) Port your number away from Freedom Mobile. If you are not eligible for the promotion during any month, that credit will be entirely forfeited and cannot be made up. If you qualify for the credit in the months following the ineligible month, you will continue to receive the credit as applicable.
You'll receive:
$60 Service Credit: A $5 monthly credit applied to your account for up to 12 months to a maximum of $60
$120 Service Credit: A $10 monthly credit applied to your account for up to 12 months to a maximum of $120
$360 Service Credit: A $15 monthly credit applied to your account for up to 24 months to a maximum of $360
The credits will start to be applied to your account as a top-up credit before tax on your 2nd top-up date (for Prepaid customers), or as a bill adjustment before tax on your 2nd bill (for Postpaid customers). The credits will be applied as long as your account is in good standing (not suspended or cancelled) and as long as you continue to be eligible. All services subject to Freedom Mobile’s Terms of Service, Internet Traffic Management Policy, Fair Usage Policy, and Privacy Policy.
6. Bonus Data Offer
The promotion is available for a limited time at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must activate a new Prepaid or Postpaid line, or complete a hardware upgrade, during the promotion period on an Eligible Plan (Freedom 2GB or Freedom 5GB plans). You will receive an additional three (3) gigabytes of Freedom Network data per month as long as you remain active and in good standing on an Eligible Plan. All services subject to Freedom Mobile’s Terms of Service, Fair Usage Policy Internet Traffic Management Policy and Privacy Policy.
7. Data Packages
Packages are valid for the duration purchased, after which any unused data is forfeited. Only Customers with access to data within their rate plan, either through pay per use or a rate plan data allotment (for example 8GB rate plan), are eligible to purchase the package.
8. Map is not an accurate depiction of Wi-Fi coverage.
Actual coverage may vary. See map in Freedom Wi-Fi app for actual locations.
9. Absolute Zero Phones
Absolute Zero phones are available for $0 upfront with a $0 Monthly MyTab Charge and $0 extra after two years. Requires 24 month services agreement. On select plans only. The promotion is not compatible with any percentage discount offers. See freedommobile.ca/MyTab for more details.
10. Based on number of access points.
12. Samsung Galaxy Tab A & Promo Tablet 15 Plan
The Samsung Galaxy Tab A and Promo Tablet 15 plan are available for a limited time and are subject to change or cancellation without notice. ⧖ To save $279 on the Samsung Galaxy Tab A, you must activate a new Postpaid line on the Promo Tablet 15 plan, along with a $0 Monthly MyTab Charge on a 24-month services agreement, at a participating Freedom Mobile retail location. Early cancellation fees apply. If you migrate from the Promo Tablet 15 plan to another plan within 24 months, Freedom Mobile reserves the right to either charge you a fee equal to all, or a prorated part, of the $279 in savings received, or move you back to the Promo Tablet 15 plan. ᚖ To be eligible for the Promo Tablet 15 plan, with a recurring rate plan charge of $15 per month, you must activate a Postpaid line with the Samsung Galaxy Tab A with MyTab on a 24 month services agreement. If any other device is activated with this plan, Freedom Mobile reserves the right to cancel your MyTab and/or move you to the Freedom 2GB plan. These offers may not be combined with any other in-market offer. Applicable taxes extra. All Freedom Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy, Internet Traffic Management Policy and Privacy Policy. © 2019 Samsung Electronics Canada Inc. All rights reserved. Samsung and Samsung Galaxy are trademarks or registered trademarks of Samsung Electronics Co. Ltd., used with permission. Screen image simulated.
13. Unlimited Talk
Big Gig Unlimited + Talk plans include unlimited incoming talk & outgoing Canada-wide talk from the Freedom or Nationwide networks to Canadian phone numbers only.
Big Gig Unlimited + Talk, Canada/U.S. plans include unlimited incoming talk & unlimited outgoing talk (to Canadian and U.S. numbers only) while in Canada (on the Freedom or Nationwide Networks) and while in the United States.
14. Samsung Note 10+ Gift with Pre-Order
Galaxy Note10+ Gift with Pre-order Some conditions apply. Pre-order any Samsung Note 10+ (Model Code 887276347745, 887276362144, original price $1,460) from 4:30pm ET August 7th to 11:59pm ET August 22nd, 2019 and receive bonus Samsung Galaxy Buds – Black (Model Code 887276308050, original price $199.99). While quantities last. No rain checks. Limit of one (1) bonus Samsung Galaxy Buds per customer per cellphone pre-ordered. Pre-order of a Note 10+ must be made at an authorized Freedom store or through an online upgrade at Freedommobile.ca. Cannot be combined with any other offer or promotion. This promotion may be cancelled or changed without notice. The bonus Samsung Galaxy Buds will either be provided at the time of pick-up of your pre-ordered device or delivered to specified destination with online preorder upgrades.
15. Samsung Note 10+ Trade-in
Offer is for a limited time only, while supplies last, and is subject to change or cancellation without notice. This offer may not be combined with the Galaxy Note 10+ pre-order offer of a free pair of Galaxy Buds. Samsung Galaxy Note 10+ purchased must be activated on the Freedom Mobile network. Must be legal owner of the phone traded in. Maximum 1 phone per trade-in. $400 MyTab Bonus Savings is available to customers who trade in a Samsung Galaxy Note series phone and applies at the time of purchase on the price of Samsung Galaxy Note 10+ on MyTab in-store after taxes. $200 MyTab Bonus Savings is available to customers who trade in a phone other than a Samsung Galaxy Note series phone and applies at the time of purchase on the price of Samsung Galaxy Note 10+ on MyTab in-store after taxes. Additional amount of trade-in credit depends on the value of the phone traded in, up to $300, and is applied after taxes; not all phones will get a trade-in credit. Receive $1080 off when combining the $400 MyTab Bonus Savings and the $380 MyTab Phone Savings (available on $60+ plans) on the Samsung Galaxy Note 10+ 256GB and qualifying for an additional $300 trade-in. Receive $880 off when combining the $200 MyTab Bonus Savings and the $380 MyTab Phone Savings (available on $60+ plans) on the Samsung Galaxy Note 10+ 256GB and qualifying for an additional $300 trade-in credit. The $400 or $200 MyTab Bonus Savings will be applied against the upfront cost of the phone and following the application of the "up to $300" trade-in credit; any unused portion of the $400 or $200 MyTab Bonus Savings will be forfeited and may not be used towards the purchase of any other product or service and may not be redeemed for cash. MyTab Additional Terms of Service apply – see freedommobile.ca/MyTab. Early cancellation fees apply. If you downgrade from your plan within 24 months to a plan that is not eligible for a MyTab Savings discount, or to a plan that is only eligible for a lower MyTab Savings discount amount, then you will be charged a fee equal to all, or prorated part, of the discount received. Applicable taxes extra. All services subject to Freedom Mobile’s Terms of Service, Internet Traffic Management Policy, Fair Usage Policy and Privacy Policy located at freedommobile.ca.
16. New Markets
Offer is available for a limited time to residents of Prince Rupert, Vernon, Penticton, Courtenay-Comox, Kamloops, Campbell River, Cranbrook, Kelowna, Lethbridge, Nanaimo, Medicine Hat and Prince George. $45 is based on a $65 plan, less the $15 discount for up to 6 months and the $5 Digital Discount. To be eligible for the $15 discount, you must sign up for a new Postpaid line on a $60+ Big Gig Unlimited plan and have a promo code applied during the promotion period. The credits will start to be applied to your account as a bill adjustment before tax on your 2nd bill. You will receive a $15 discount off the monthly price of the plan for 6 months as long as you remain active, in good standing, and subscribed to an Eligible Postpaid Plan. Each promo code can only be used once and applies to one line only - not the full account. The promotion may not be combined with any other in-market offer, with the exception of Digital Discount, Better Together Savings or the Refer a Friend program. If you are not eligible for the promotion during any month, that monthly discount will be entirely forfeited and cannot be made up. If you qualify for the discount in the months following the ineligible month, you will receive the discount in those subsequent months. Movement between Eligible Plans will not result in the loss of the monthly discount. Your service will no longer be eligible for the discount if you: (a) Change your rate plan to a non-Eligible Plan, or (b) Port your number away from Freedom Mobile.
17. MyTab Limited Time Offer
The promotion is available until October 15, 2019 at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must activate a new service or upgrade your phone on a current in-market $60/month (after Digital Discount) or higher Postpaid plan with an eligible phone on a 24 month services agreement. Eligible plans are: Big Gig Unlimited + Talk 10GB/12GB/15GB/25GB, and Big Gig Unlimited + Talk 30GB + 5GB Canada-U.S. Eligible phones include any phone currently available in inventory, while quantities last, with the exception of the iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, and Samsung Galaxy S10, which are each excluded from this promotion. Early cancellation fees apply. If you downgrade from your plan within 24 months to a plan that is not eligible for a Phone Savings discount, or to a plan that is only eligible for a lower Phone Savings discount amount, then you will be charged a fee equal to all, or prorated part, of the discount received. MyTab Additional Terms of Service apply – see freedommobile.ca/MyTab. You’ll receive $120 in service credits applied as a $10 monthly credit on your account for up to 12 months to a maximum of $120. The credits will start to be applied to your account as a bill adjustment before tax on your 2nd bill. The credits will be applied as long as your account is in good standing (not suspended or cancelled) and as long as you continue to be eligible. The promotion may not be combined with any other in-market or phone upgrade offer, with the exception of any qualifying bonus data offers, Digital Discount, Better Together Savings, the Refer a Friend program, Absolute Zero & MyTab. Your service will no longer be eligible for the promotion if you: a) Downgrade your rate plan to a non-eligible plan; or b) Port your number away from Freedom Mobile. If you are not eligible for the promotion during any month, that credit will be entirely forfeited and cannot be made up. If you qualify for the credit in the months following the ineligible month, you will continue to receive the credit as applicable. Applicable taxes extra. All services are subject to Freedom Mobile’s Terms of Service, Internet Traffic Management Policy, Fair Usage Policy, and Privacy Policy located at freedommobile.ca. The Freedom Mobile name and logos and other words, titles, phrases, marks, logos, icons, graphics are trademarks of, or are used under license by, Freedom Mobile Inc.
