Our network keeps getting better.
Our new Extended Range LTE is our latest step in creating and growing an improved wireless experience.
Check out our coverage map to make sure you’re connected.
Not covered? Come back later, we’re always expanding!
The Freedom Mobile coverage area is an approximation of the actual wireless service available and is subject to change as more towers are built. The level of voice and data service while within the Freedom network coverage area may vary due to terrain, foliage, technical capacity, or weather conditions. Freedom Mobile cannot guarantee service availability.
Depending on which LTE frequencies your phone supports you will be able to experience faster data speeds and improved experience. Check out our selection of phones or bring your own phone .
Freedom
Our Freedom network provides access to the data, talk, text and features included with the Freedom portion of your plan.
Freedom
Our Freedom network provides access to the data, talk, text and features included with the Freedom portion of your plan. Your phone will display the network name ‘Freedom’ when in this area. You may be connected to 3G, LTE or Extended Range LTE networks depending on your location and device capabilities. Pay-per-use rates may apply. Visit My Account to learn more about your current plan.
Nationwide
When you travel outside of our ‘Freedom’ network in Canada, you’ll be connected to a partner’s network.
Nationwide
When you travel outside of our ‘Freedom’ network in Canada, you’ll be connected to a partner’s network. Your phone will display the network name ‘Nationwide’ when in this area and may also indicate that it’s roaming. You’ll have access to the ‘Nationwide’ portion of your plan or pay-per-use rates may apply. Visit My Account to learn more about your current plan.
Variable
In these areas your phone will either use our ‘Freedom’ network or a partner’s ‘Nationwide’ network.
Variable
While in these areas, your phone will either display ‘Freedom’ or ‘Nationwide’ to indicate which network you’re connected to and which portion of your plan you’re using. Please review the ‘Freedom’ & ‘Nationwide’ definition for more information. Pay-per-use rates may apply. Visit My Account to learn more about your current plan.
Freedom is getting bigger.
Freedom is continuing to grow, giving Canadians more choice for more affordable fast LTE data.
Enjoy more Freedom with Wi-Fi.
Connect with Freedom Wi-Fi and enjoy access to over 300,000 hotspots across Western Canada.
We’ve got your transit commute covered.
Freedom keeps you connected on Toronto’s TTC Subway and Vancouver’s SkyTrain.
1. MyTab monthly payment required.
Offer subject to change or cancellation without notice. Taxes, government fees and pay-per-use charges are extra. Early cancellation fees apply.
All Freedom Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy.
*MyTab monthly payment required for 24 months. Conditions apply.
2. Applicable taxes extra.
3. Digital Discount
Digital Discount promotion is subject to change or cancellation without notice. To be eligible to receive the $5/month Digital Discount, you must (i) be subscribed to a Prepaid or Postpaid line on an “Eligible Plan” (Big Gig Unlimited 10GB, Big Gig Unlimited + Talk 10GB/12GB/15GB/25GB, Big Gig Unlimited + Talk 30GB +5GB Canada-U.S., Promo Big Gig Unlimited + Talk 11GB/16GB/20GB, Freedom Data Plan 1GB, Freedom 250MB/500MB/2GB/5GB, Promo Freedom 6GB, Freedom Nationwide Talk/Talk + Text, or Promo Freedom Nationwide Talk + Text + 1.5GB plans), (ii) sign up for Auto Pay (pre-authorized payments), (iii) have an active and valid Auto Pay method on file, and (iv) redeem the “Digital Discount” promo code at a Freedom Mobile retail location or through your My Account. The promo code can only be applied once to each eligible line. A $5 monthly discount will start to be applied on your next top-up date following promo code redemption (for Prepaid customers), or on your next bill following promo code redemption (for Postpaid customers). Postpaid customers: you must complete the above eligibility requirements on the same day you activate your Eligible Plan to ensure the discount is received on your first/next bill. If you are not eligible for the promotion during any month, that monthly discount will be entirely forfeited and cannot be made up. If you qualify for the discount in the months following the ineligible month, you will receive the discount in those subsequent months. Movement between Eligible Plans will not result in the loss of the monthly discount. Your service will no longer be eligible for the discount if you: (a) Change your rate plan to a non-Eligible Plan, or (b) Port your number away from Freedom Mobile. Applicable taxes extra. All Freedom Mobile services are subject to our Terms of Service, Internet Traffic Management Policy, Fair Usage Policy and Privacy Policy.
4. Big Gig Unlimited Plans Data Policy
Freedom Mobile’s Big Gig Unlimited data plans include (depending on your selected plan) from 10GB to 25GB of Fast LTE (full-speed) data on the Freedom Network, as well as from 500MB to 2GB of Fast LTE (full-speed) data on the Freedom Nationwide Network (see freedommobile.ca/ coverage). Freedom Mobile’s Big Gig Unlimited data Canada-U.S. plans include (depending on your selected plan) from 10GB to 30GB of Fast LTE (fullspeed) data on the Freedom Network, as well as from 3GB to 5GB of Fast LTE (full-speed) data on the Freedom Nationwide Network or in the U.S. Once your Fast LTE (full-speed) allotment is depleted, you will continue to have access to data services, with no data overage fees, but at a slower speed – of up to 256 kilobits per second (for downloads) and 128 kilobits per second (for uploads) on the Freedom Network, and up to 128 kilobits per second (for downloads) and 64 kilobits per second (for uploads) on the Nationwide Network or, in the case of the Big Gig Unlimited data Canada-U.S. plan, in the U.S. – until the end of your current billing cycle. Applications such as web browsing, email, instant messaging, voice over IP services, or low-quality audio streaming will continue to work, but at a slower speed. Applications that normally require greater bandwidth, such as video streaming or peer-to-peer file sharing will also continue to work, but the slower speed may affect application performance. We will send you a text message notifying you when you have used 70% and 100% of the Fast LTE (full-speed) allotment included in your plan, at which point you may choose to purchase a Fast LTE (full-speed) add-on to add more full-speed data to your plan. In all cases, usage is subject to the Freedom Mobile Terms of Service and Fair Usage Policy.
5. Bring Your Own Phone Service Credit Offer
The promotion is available for a limited time at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must activate a new Postpaid line during the promotion period. Eligible plans for each service credit offer are:
$120 Service Credit: Postpaid only Promo Freedom 6GB, Big Gig Unlimited + Talk 10GB/12GB plans and Promo Big Gig Unlimited + Talk 11GB.
$360 Service Credit: Postpaid only Big Gig Unlimited + Talk 12GB/15GB/25GB, Promo Big Gig Unlimited + Talk 16GB/20GB, Big Gig Unlimited + Talk 10GB + 3GB Canada-U.S., and Big Gig Unlimited + Talk 30GB + 5GB Canada-U.S.
The promotion may not be combined with any other in-market offer, with the exception of any qualifying bonus data offers, Better Together Savings, and the Refer a Friend program. Your service will no longer be eligible for the promotion if you: a) Downgrade your rate plan to a non-eligible plan; b) Sign up for MyTab; or c) Port your number away from Freedom Mobile. If you are not eligible for the promotion during any month, that credit will be entirely forfeited and cannot be made up. If you qualify for the credit in the months following the ineligible month, you will continue to receive the credit as applicable.
You'll receive:
$120 Service Credit: A $10 monthly credit applied to your account for up to 12 months to a maximum of $120
$360 Service Credit: A $15 monthly credit applied to your account for up to 24 months to a maximum of $360
The credits will start to be applied to your account as a top-up credit before tax on your 2nd top-up date (for Prepaid customers), or as a bill adjustment before tax on your 2nd bill (for Postpaid customers). The credits will be applied as long as your account is in good standing (not suspended or cancelled) and as long as you continue to be eligible. All services subject to Freedom Mobile’s Terms of Service, Internet Traffic Management Policy, Fair Usage Policy, and Privacy Policy.
6. Bonus Data Offer
The promotion is available for a limited time at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must activate a new Prepaid or Postpaid line, or complete a hardware upgrade, during the promotion period. “Eligible Plans” for each bonus data amount are:
3GB: Freedom 2GB, or Promo Freedom 3GB plans
4GB: Freedom 5GB, or Promo Freedom 6GB plans
You will receive an additional three (3) or four (4) gigabytes of data per month as long as you remain active and in good standing on an Eligible Plan for that bonus data amount. All services subject to Freedom Mobile’s Terms of Service, Fair Usage Policy Internet Traffic Management Policy and Privacy Policy .
7. Data Packages
Packages are valid for the duration purchased, after which any unused data is forfeited. Only Customers with access to data within their rate plan, either through pay per use or a rate plan data allotment (for example 8GB rate plan), are eligible to purchase the package.
8. Map is not an accurate depiction of Wi-Fi coverage.
Actual coverage may vary.
9. Absolute Zero Phones
Absolute Zero phones are available for $0 upfront with a $0 Monthly MyTab Charge and $0 extra after two years. Requires 24 month services agreement. On select plans only. The promotion is not compatible with any percentage discount offers. See freedommobile.ca/MyTab for more details.
12. Samsung Galaxy Tab A & Promo Tablet 15 Plan
The Samsung Galaxy Tab A and Promo Tablet 15 plan are available for a limited time and are subject to change or cancellation without notice. ⧖ To save $279 on the Samsung Galaxy Tab A, you must activate a new Postpaid line on the Promo Tablet 15 plan, along with a $0 Monthly MyTab Charge on a 24-month services agreement, at a participating Freedom Mobile retail location. Early cancellation fees apply. If you migrate from the Promo Tablet 15 plan to another plan within 24 months, Freedom Mobile reserves the right to either charge you a fee equal to all, or a prorated part, of the $279 in savings received, or move you back to the Promo Tablet 15 plan. ᚖ To be eligible for the Promo Tablet 15 plan, with a recurring rate plan charge of $15 per month, you must activate a Postpaid line with the Samsung Galaxy Tab A with MyTab on a 24 month services agreement. If any other device is activated with this plan, Freedom Mobile reserves the right to cancel your MyTab and/or move you to the Freedom 2GB plan. These offers may not be combined with any other in-market offer. Applicable taxes extra. All Freedom Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy, Internet Traffic Management Policy and Privacy Policy. © 2019 Samsung Electronics Canada Inc. All rights reserved. Samsung and Samsung Galaxy are trademarks or registered trademarks of Samsung Electronics Co. Ltd., used with permission. Screen image simulated.
13. Unlimited Talk
Big Gig Unlimited + Talk plans include unlimited incoming talk & outgoing Canada-wide talk from the Freedom or Nationwide networks to Canadian phone numbers only.
Big Gig Unlimited + Talk, Canada/U.S. plans include unlimited incoming talk & unlimited outgoing talk (to Canadian and U.S. numbers only) while in Canada (on the Freedom or Nationwide Networks) and while in the United States.
15. Samsung Tablet Offer
Offer is available for a limited time, or while quantities last, at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must: a) activate a new service or upgrade your phone to any Samsung phone with MyTab on a current in-market $60/month (after Digital Discount) or higher plan and b) activate a new service on a Samsung Galaxy Tab A 8 LTE tablet with MyTab, along with the Promo Tablet 15 plan. Both the Samsung phone and Samsung Galaxy Tab A 8 LTE tablet must be activated on the same account on the same day, on a 24 month services agreement. Eligible plans to activate with the Samsung phone are: Big Gig Unlimited + Talk 10GB/12GB/15GB/25GB, Promo Big Gig Unlimited + Talk 11GB/16GB/20GB and Big Gig Unlimited + Talk 30GB + 5GB Canada-U.S. You’ll receive $180 in service credits applied as a $15 monthly credit on your account for up to 12 months to a maximum of $180 to offset the $15/month price of the Promo Tablet 15 plan. The credits will start to be applied to your account as a bill adjustment before tax on your 2nd bill. The credits will be applied as long as your account is in good standing (not suspended or cancelled) and as long as you continue to be eligible. The promotion may not be combined with any other in-market offer, with the exception of any qualifying bonus data offers, Digital Discount, Better Together Savings, the Refer a Friend program, or MyTab offers. For Digital Discount program details, visit freedommobile.ca/digitaldiscount. Your service will no longer be eligible for the promotion if you: a) downgrade your phone rate plan to a non-eligible plan; b) return either the Samsung phone or Samsung Galaxy Tab A 8 LTE tablet, or c) port either number away from Freedom Mobile. If you are not eligible for the promotion during any month, that credit will be entirely forfeited and cannot be made up. If you qualify for the credit in the months following the ineligible month, you will continue to receive the credit as applicable. Applicable taxes extra. MyTab Additional Terms of Service apply – see freedommobile.ca/MyTab. For Big Gig Unlimited plans Terms & Conditions, visit freedommobile.ca
16. Prepaid Limited Time Offer
The promotion is available for a limited time at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. $19 is based on a $29 plan, less the $5 Digital Discount and the $5 discount for up to 12 months. To be eligible for the promotion, you must activate a new Prepaid line on an Eligible Plan during the promotion period. Eligible plans are: Freedom Nationwide Talk + Text and Promo Freedom Nationwide Talk + Text + 1.5GB. The promotion may not be combined with any other in-market offer, with the exception of Better Together Savings and Digital Discount. Your service will no longer be eligible for the promotion if you: a) Downgrade your rate plan to a non-eligible plan; or b) Port your number away from Freedom Mobile. If you are not eligible for the promotion during any month, that credit will be entirely forfeited and cannot be made up. If you qualify for the credit in the months following the ineligible month, you will continue to receive the credit as applicable. Movement between Eligible Plans will not result in the loss of the monthly discount. You'll receive a $60 Service Credit (a $5 monthly credit applied to your account for up to 12 months to a maximum of $60). The credits will start to be applied to your account as a top-up credit before tax on your 2nd top-up date. The credits will be applied as long as your account is in good standing (not suspended or cancelled) and as long as you continue to be eligible. All services subject to Freedom Mobile’s Terms of Service, Internet Traffic Management Policy, Fair Usage Policy, and Privacy Policy.
17. Double Data Offer
Double Your Data offer is available for a limited time and is subject to change or cancellation without notice. Offer is available for new activations only and includes either 250MB (on the Postpaid Freedom 250MB plan), 500MB (on the Postpaid Freedom 500MB plan), or 1GB (on the Postpaid Freedom 1GB plan) of Bonus Freedom Network data per month for 24 months. Bonus Freedom Network data will remain on your account for up to 24 months or for as long as you remain an active customer in good standing on the original plan that you activated on, whichever comes first. After activation, if you change your plan, your bonus data will drop off and will not be reinstated.
18. Lunar New Year
A one-time $20 connection fee will apply for each new postpaid activation. Offer is available until January 26, 2020 and is subject to change or cancellation without notice. To be eligible for the offer, you must activate a new postpaid line on an in-market $40+ plan that includes unlimited talk, after Digital Discount; excludes the Big Gig Unlimited 10 GB plan and Freedom 1GB plan. A monthly allotment of 200 international long-distance minutes to China, Hong Kong, Taiwan, Macau, Singapore, South Korea, Malaysia, Mongolia, Brunei, Indonesia, Vietnam, and the Philippines will be applied to your account for six months. The monthly 200 international long-distance minutes to China, Hong Kong, Taiwan, Macau, Singapore, South Korea, Malaysia, Mongolia, Brunei, Indonesia, Vietnam, and the Philippines can be used in Freedom Nationwide. To receive the offer, you must remain an active subscriber on a $40+ plan with unlimited talk, after Digital Discount. The offer will be applied to your account immediately following activation. Any unused portion of your monthly 200 international long distance minutes to China, Hong Kong, Taiwan, Macau, Singapore, South Korea, Malaysia, Mongolia, Brunei, Indonesia, Vietnam, and the Philippines will not carry forward to the next month, and will not be applicable to any service other than international long distance calls to China, Hong Kong, Taiwan, Macau, Singapore, South Korea, Malaysia, Mongolia, Brunei, Indonesia, Vietnam, and the Philippines. Learn more at https://www.freedommobile.ca/plans-and-devices/special-offers. For Digital Discount program details, visit freedommobile.ca/digitaldiscount. Speeds reduced beyond Fast LTE data amounts. Fair Usage policy and additional terms and conditions apply. Applicable taxes extra. The Freedom Mobile name and logos and other words, titles, phrases, marks, logos, icons, graphics are trademarks of, or are used under license by, Freedom Mobile Inc.
19. Prepaid Bonus Data Offer
The promotion is available for a limited time at participating Freedom Mobile retail locations only, and is subject to change or cancellation without notice. To be eligible for the promotion, you must activate a new Prepaid line on the Freedom Nationwide Talk + Text + 2GB plan during the promotion period. You will receive an additional two (2) gigabytes of data per month as long as you remain active and in good standing on the Eligible Plan. All services subject to Freedom Mobile’s Terms of Service, Fair Usage Policy Internet Traffic Management Policy and Privacy Policy.
