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  • AppleCare+

    Protection

    AppleCare+

    AppleCare+ protects against accidental damage and out-of-warranty malfunction, for up to two claims within 24 months (service replacement fees apply).

    AppleCare+

    Protect your iPhone with the people who know it best.

    Protection Includes

    • Up to two claims within 24 months (service replacement fees apply):

      1. Accidental damage (including water damage)

      2. Out-of-warranty malfunction

    • Extension of your iPhone’s limited warranty and telephone support from Apple to two years.

    • 24/7 priority access to Apple experts via chat or phone.

    Terms and conditions apply.

    Add AppleCare+

    Add AppleCare+ in store at time of device purchase, at an Apple Store, or call 1-800-263-3394 within 60 days of activating or upgrading your phone. The duration of AppleCare+ is 2 years.

    • $249 upfront on iPhone 11 Pro, 11 Pro Max, XS, XS Max, and X

    • $199 upfront on iPhone 11, XR, and Plus models

    • $169 upfront on iPhone 8, 7, 6S, and 6

    • $129 upfront on iPhone SE

    Service Fee

    Service replacement fees are $39 for screen damage, or $129 for any other damage for iPhone.

    Filling a Service Request

    File out the form online, at an Apple Store, or call 1-800-263-3394.

  • 1GB Freedom Nationwide + US

    Data

    1GB Freedom Nationwide + US

    Add 1GB of fast, LTE data to your plan to use on Freedom Nationwide or while roaming in the U.S. Add-on valid for up to 30 days.

    1GB Freedom Nationwide + US

    Add 1GB of fast LTE data for use on Freedom Nationwide and while roaming in the U.S. Add-on valid for up to 30 days.

    View coverage map >

    $20/30 days2

    To purchase, visit My Account.

    Only compatible with rate plans that include Freedom, Nationwide, and U.S. data allotments.

  • 1GB Freedom Nationwide

    Data

    1GB Freedom Nationwide

    Add 1GB of fast, LTE data to your plan to use on Freedom Nationwide. Add-on valid for up to 30 days.

    1GB Freedom Nationwide

    Add 1GB of fast LTE data to use on Freedom Nationwide. Add-on valid for up to 30 days.

    View coverage map >

    $15/30 days2

    To purchase, visit My Account

  • World Traveller

    Roaming (Travel)

    World Traveller

    Enjoy our reduced roaming rates in 60+ destinations around the world.

    World Traveller

    Planning a vacation? Enjoy our reduced roaming rates in 60+ destinations around the world.

    See World Traveller rates

    $8/mo.2

    Activate this add-on in My Account.

  • Big Gig Roam Extra, U.S.

    Roaming (Travel)

    Big Gig Roam Extra, U.S.

    Stay connected south of the border. Get extra data, unlimited local/back to Canada calling and global texting while roaming in the U.S., Puerto Rico, and U.S Virgin Islands for just $5/day.

    Big Gig Roam Extra, U.S.

    Wherever you go, we want to make it easier for you to stay connected. Get extra data, unlimited local/back to Canada calling and global texting while roaming in the U.S. for just $5/day.

    Available packages:

    • 2 days with 150MB extra data for $10

    • 5 days with 1GB extra data for $25

    • 10 days with 3GB extra data for $50

    • 20 days with 10GB extra data for $100

    Purchase this one time use roaming package in My Account. Pay per use rates may apply per your plan once data allotment has been used.

    Included destinations:

    USA, Puerto Rico, US Virgin Islands

  • Big Gig Roam Extra, South

    Roaming (Travel)

    Big Gig Roam Extra, South

    Vacation ready? Get extra data, unlimited local/back to Canada calling, and global texting while roaming in Mexico and parts of the Caribbean for just $6/day.

    Big Gig Roam Extra, South

    Travelling down south? Get extra data, unlimited local/back to Canada calling and global texting while roaming in Mexico and parts of the Caribbean for just $6/day.

    Available packages:

    • 8 days with 1GB extra data for $48

    • 16 days with 2GB extra data for $96

    Purchase this one time use roaming package in My Account. Pay per use rates will apply per your plan once data allotment has been used.

    Included destinations:

    Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Curacao, Dominica, Dominican Republic, French Guiana, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Mexico, Montserrat, St Kitts & Nevis, St Vincent & Grenadines, St. Lucia, Trinidad and Tobago and Turks & Caicos

  • Visual Voicemail

    Visual Voicemail

    Visual Voicemail

    Listen to and manage your voicemail messages from your phone without having to dial-in.

    Visual Voicemail

    Listen to and manage your voicemail messages from your phone without having to dial-in.

    $4/mo.2

    To purchase, visit My Account

    Visual Voicemail is currently only available to iPhone customers that subscribe to a plan with a data allotment.

  • Unlimited Long Distance - U.S.

    Long Distance

    Unlimited Long Distance - U.S.

    Stay in touch with friends and family in the U.S. Get unlimited calling to the U.S. from Freedom Nationwide.

    Unlimited Long Distance - U.S.

    Get unlimited calling to the U.S. from Freedom Nationwide.

    $5/mo.2

    Activate this add-on in MyAccount

  • World Saver – Freedom Nationwide

    Long Distance

    World Saver – Freedom Nationwide

    Stay in touch, around the world. Get reduced international long-distance rates from Freedom Nationwide.

    World Saver – Freedom Nationwide

    Get reduced international long-distance rates from Freedom Nationwide.

    See World Saver rates.

    $8/mo.2

    Activate this add-on in MyAccount

  • Big Gig World Saver – Freedom Nationwide

    Long Distance

    Big Gig World Saver – Freedom Nationwide

    Stay in touch, around the world. Get reduced international long-distance rates from Freedom Nationwide.

    Big Gig World Saver – Freedom Nationwide

    Get reduced international long-distance rates from Freedom Nationwide.

    See World Saver rates.

    $5/mo.2

    Activate this add-on in MyAccount

    Big Gig World Saver – Freedom Nationwide is currently only available for Big Gig and Big Gig Unlimited plans.

  • Big Gig Roam Extra, International

    Roaming (Travel)

    Big Gig Roam Extra, International

    From Australia to Zurich, stay connected. Get extra data, unlimited local/back to Canada calling and global texting while roaming in select destinations internationally for $10/day.

    Big Gig Roam Extra, International

    Taking a big trip? Get extra data, unlimited local/back to Canada calling and global texting while roaming in select destinations internationally for $10/day.

    Available packages:

    • 8 days with 1GB extra data for $80

    • 16 days with 2GB extra data for $160

    Purchase this one time use roaming package in My Account. Pay per use rates will apply per your plan once data allotment has been used.

    Included destinations:

    Albania, Australia, Belgium, Brazil, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, France, Germany, Ghana, Greece, Guyana, Hong Kong, Hungary, Iceland, Isle of Man, Indonesia, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Malta, Montenegro, Myanmar, Netherlands, New Zealand, Panama, People's Republic of China, Philippines, Poland, Portugal, Romania, Russia, Serbia, South Africa, Spain, Suriname, Sweden, Switzerland, Thailand, Turkey, United Kingdom

  • Phone Protection Plan

    Protection

    Phone Protection Plan

    Protect yourself against damage and out-of-warranty malfunction for up to two claims within 12 months (service replacement fees apply).

    Phone Protection Plan

    We’ve got you covered with a comprehensive protection plan.

    Protection includes

    • Up to two claims within 12 months (service replacement fees apply):

      1. Accidental damage (including water damage)

      2. Out-of-warranty malfunction

    • Fast and convenient replacement or repair, if eligible (as soon as the next day).

    • Phone support 7 days a week (1-877-632-0463)

    Terms and Conditions apply.

    How to add the Phone Protection Plan

    The Phone Protection Plan can be added within 15 days of activating or upgrading your phone or tablet at a Freedom Mobile store. Coverage is optional; you can cancel at any time.

    $9/mo. for all smartphones.

    Service fees

    Replacement service fees are $39, $49, $129, $229, $299 or $399 depending on your phone or tablet model.

    Repair service fee is $49 for select devices with certain damage. You will be notified by Asurion as part of the claim process if your device is eligible for the repair option. 

    Filing a Service Request

    Contact Asurion within 30 days of the incident at 1-877-632-0463 from 7:00 am EST – 11:00 pm EST daily (excluding holidays) or visit the Asurion website. Replacement phones are shipped on the next business day if a service request is processed by 5:00 pm EST. Repairs are usually completed within two hours.

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