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  • Phone Protection Plan

    Protection

    Phone Protection Plan

    Protect yourself against damage and out-of-warranty malfunction for up to two service requests within 12 months (processing fees apply).

    Phone Protection Plan

    We’ve got you covered with our Phone Protection Plan.

    Protect your phone with great features like:

    • Up to two service requests per 12-month period for accidental damage (including water damage) and out-of-warranty malfunction

    • Fast and convenient repair or replacement

    • Phone support 7 days a week

    $9/mo. for all smartphones and tablets. Terms and Conditions apply.

    Add Phone Protection Plan today.

    The Phone Protection Plan can be added at a Freedom Mobile store within 30 days of activating or upgrading your phone or tablet. Coverage is optional; you can cancel at any time.

    Device Repair Processing Fees:

    • $39 for screen repair

    • $129 for all other damage, or device replacement if non-repairabl

    How to Submit a Service Request:

    Contact Brightstar within 60 days of an incident at 1-855-975-7794 from 8:00 am – 12:00 am EST or visit the Brightstar website.

  • AppleCare+

    Protection

    AppleCare+

    AppleCare+ protects against accidental damage and out-of-warranty malfunction, for up to two claims within 24 months (service replacement fees apply).

    AppleCare+

    Protect your Apple device with the people who know it best.

    Protection Includes

    • Up to two claims within 24 months (service replacement fees apply):

      1. Accidental damage (including water damage)

      2. Out-of-warranty malfunction

    • Extension of your Apple device's limited warranty and telephone support from Apple to two years.

    • 24/7 priority access to Apple experts via chat or phone.

    Terms and conditions apply.

    Add AppleCare+

    Add AppleCare+ in store at time of device purchase, at an Apple Store, or call 1-800-263-3394 within 60 days of activating or upgrading your phone. The duration of AppleCare+ is 2 years.

    • $249 upfront on iPhone 11 Pro, 11 Pro Max, iPhone XS, iPhone XS Max, and iPhone X

    • $199 upfront on iPhone 11, iPhone XR, and iPhone 8 Plus

    • $169 upfront on iPhone 8, iPhone 7 and earlier models

    • $119 upfront on iPhone SE

    • $99 upfront on Apple Watch Series 5

    Service Fee

    Service replacement fees are $39 for screen damage, or $129 for any other damage for iPhone. Service fees are $89 for any type of damage for Apple Watch.

    Filling a Service Request

    File out the form online, at an Apple Store, or call 1-800-263-3394.

  • 1GB Freedom Nationwide

    Data

    1GB Freedom Nationwide

    Add 1GB of fast, LTE data to your plan to use on Freedom Nationwide. Data pass valid for up to 30 days.

    1GB Freedom Nationwide

    Add 1GB of fast LTE data to use on Freedom Nationwide. Data pass valid for up to 30 days.

    View coverage map >

    $15/30 days2

    To purchase, visit My Account

  • 1GB Freedom Nationwide + U.S.

    Data

    1GB Freedom Nationwide + U.S.

    Add 1GB of fast, LTE data to your plan to use on Freedom Nationwide or while roaming in the U.S. Data pass valid for up to 30 days.

    1GB Freedom Nationwide + US

    Add 1GB of fast LTE data for use on Freedom Nationwide and while roaming in the U.S. Data pass valid for up to 30 days.

    View coverage map >

    $20/30 days2

    To purchase, visit My Account.

    Only compatible with rate plans that include Freedom, Nationwide, and U.S. data allotments.

  • Big Gig Roam Extra, South

    Roaming (Travel)

    Big Gig Roam Extra, South

    Vacation ready? Get extra data, unlimited local/back to Canada calling, and global texting while roaming in Mexico and parts of the Caribbean for just $6/day.

    Big Gig Roam Extra, South

    Travelling down south? Get extra data, unlimited local/back to Canada calling and global texting while roaming in Mexico and parts of the Caribbean for just $6/day.

    Available packages:

    • 8 days with 1GB extra data for $48

    • 16 days with 2GB extra data for $96

    Purchase this one time use roaming package in My Account. Pay per use rates will apply per your plan once data allotment has been used.

    Included destinations:

    Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Curacao, Dominica, Dominican Republic, French Guiana, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Mexico, Montserrat, St Kitts & Nevis, St Vincent & Grenadines, St. Lucia, Trinidad and Tobago and Turks & Caicos

  • Big Gig Roam Extra, International

    Roaming (Travel)

    Big Gig Roam Extra, International

    From Australia to Zurich, stay connected. Get extra data, unlimited local/back to Canada calling and global texting while roaming in select destinations internationally for $10/day.

    Big Gig Roam Extra, International

    Taking a big trip? Get extra data, unlimited local/back to Canada calling and global texting while roaming in select destinations internationally for $10/day.

    Available packages:

    • 8 days with 1GB extra data for $80

    • 16 days with 2GB extra data for $160

    Purchase this one time use roaming package in My Account. Pay per use rates will apply per your plan once data allotment has been used.

    Included destinations:

    Albania, Australia, Belgium, Belize, Brazil, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, France, Germany, Ghana, Greece, Guyana, Hong Kong, Hungary, Iceland, Isle of Man, Indonesia, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Malta, Myanmar, Netherlands, New Zealand, Norway, Panama, People's Republic of China, Philippines, Poland, Portugal, Romania, Russia, Serbia, South Africa, Spain, Suriname, Sweden, Switzerland, Thailand, Turkey, United Kingdom

  • Unlimited Long Distance - U.S.

    Long Distance

    Unlimited Long Distance - U.S.

    Stay in touch with friends and family in the U.S. Get unlimited calling to the U.S. from Freedom Nationwide.

    Unlimited Long Distance - U.S.

    Get unlimited calling to the U.S. from Freedom Nationwide.

    $5/mo.2

    Activate this add-on in MyAccount

  • Big Gig Roam Extra, U.S.

    Roaming (Travel)

    Big Gig Roam Extra, U.S.

    Stay connected south of the border. Get extra data, unlimited local/back to Canada calling and global texting while roaming in the U.S., Puerto Rico, and U.S. Virgin Islands for just $5/day.

    Big Gig Roam Extra, U.S.

    Wherever you go, we want to make it easier for you to stay connected. Get extra data, unlimited local/back to Canada calling and global texting while roaming in the U.S. for just $5/day.

    Available packages:

    • 2 days with 150MB extra data for $10

    • 5 days with 1GB extra data for $25

    • 10 days with 3GB extra data for $50

    • 20 days with 10GB extra data for $100

    • 30 days with 1GB extra data for $40

    • 30 days with 2GB extra data for $50

    • 90 days with 3GB extra data for $90

    Purchase this one time use roaming package in My Account. Pay per use rates may apply per your plan once data allotment has been used.

    Included destinations:

    USA, Puerto Rico, US Virgin Islands

  • International Long Distance – 1000 Minutes

    Long Distance

    International Long Distance – 1000 Minutes

    Stay in touch with friends and family in China and Hong Kong, or India. Get 1000 minutes of long distance calling from Freedom Nationwide.

    International Long Distance - 1000 Minutes

    Get 1000 minutes of long distance calling per month to China and Hong Kong, or India from Freedom Nationwide.

    Available packages:

    • 1000 minutes to China or Hong Kong

    • 1000 minutes to India

    $15/mo.

    Activate this add-on in My Account..

  • World Traveller

    Roaming (Travel)

    World Traveller

    Enjoy our reduced roaming rates in 60+ destinations around the world.

    World Traveller

    Planning a vacation? Enjoy our reduced roaming rates in 60+ destinations around the world.

    See International Roaming Rates

    $8/mo.2

    Activate this add-on in My Account.

  • World Saver - Freedom Nationwide

    Long Distance

    World Saver - Freedom Nationwide

    Stay in touch, around the world. Get reduced international long-distance rates from Freedom Nationwide.

    World Saver 5 - Freedom Nationwide

    Get reduced international long-distance rates from Freedom Nationwide.

    See World Saver rates.

    $5/mo.2

    Activate this add-on in MyAccount

  • Visual Voicemail

    Visual Voicemail

    Visual Voicemail

    Listen to and manage your voicemail messages from your phone without having to dial-in.

    Visual Voicemail

    Listen to and manage your voicemail messages from your phone without having to dial-in.

    $4/mo.2

    To purchase, visit My Account

    Visual Voicemail is currently only available to iPhone customers that subscribe to a plan with a data allotment.

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