FREEDOM'S SERVICE JOURNEY
Customer Service Mission.
Our commitment to taking care of you.
Every call answered. Every issue owned.
Expect more from us – and hold us to it.
Progress we’re proud of.
Big investments. Better network.
Since March 2025, hundreds of sites have been upgraded to 5G/5G+. And we’re still working to create a better experience for you.
Big investments. Better network.
Since March 2025, hundreds of sites have been upgraded to 5G/5G+. And we’re still working to create a better experience for you.
Less hassle. More satisfaction.
We know resolving issues with your service provider can be frustrating, which is why we’re proud that Freedom accounts for only a small fraction of complaints across the industry.
Gifts of millions of gigs to our customers.
Last year, we gave away 56 million gigs of data, just for being a Freedom customer.
See what our Freedom customers have to say.
Meets my telecom needs at a reasonable price; the price is much better than what most other providers charge and comes with the promise of staying at that rate for as long as I’m on the plan.
David, BC
Meets my telecom needs at a reasonable price; the price is much better than what most other providers charge and comes with the promise of staying at that rate for as long as I’m on the plan.
David, BC
I’m happy, even though people have asked me to change companies. My answer is no, because I’ve been with WIND since day one, and I’ll continue with them forever.
Selam, AB
I started as a Wind customer and have stayed ever since. Since Freedom took over, the service has only gotten better and continues to meet all my expectations.
Gary, ON
Our work doesn’t stop here. There’s more to come.
Unveiling of the Freedom Arch at the PNE.
Unveiling of the Freedom Arch at the PNE.
Find us at the Calgary Stampede from July 3-12.
On-campus events across Canada.
On-campus events across Canada.
Bringing 5G/5G + to Winnpeg, MB.
Have a story to share?
Enjoying your move to Freedom? Met a member of your team who made your day? We want to hear from you.