FREEDOM'S SERVICE JOURNEY
Customer Service Mission.
Our commitment to taking care of you.
Every call answered. Every issue owned.
Expect more from us – and hold us to it.
Progress we’re proud of.
Big investments. Better network.
Since March 2025, hundreds of sites have been upgraded to 5G/5G+. And we’re still working to create a better experience for you.
Big investments. Better network.
Since March 2025, hundreds of sites have been upgraded to 5G/5G+. And we’re still working to create a better experience for you.
Less hassle. More satisfaction.
We know resolving issues with your service provider can be frustrating, which is why we’re proud that Freedom accounts for only a small fraction of complaints across the industry.
Gifts of millions of gigs to our customers.
Last year, we gave away 56 million gigs of data, just for being a Freedom customer.
See what our Freedom customers have to say.
I was excited to receive the surprise. I’m looking forward to taking great pictures with my new iPhone Air. Freedom has been dependable, and I enjoy the payment options.
Caryll, ON
I was excited to receive the surprise. I’m looking forward to taking great pictures with my new iPhone Air. Freedom has been dependable, and I enjoy the payment options.
Caryll, ON
I was very excited by the surprise. I’m excited to try the new image editing features of my Samsung Galaxy S26. I really value how my Freedom mobile service works seamlessly when travelling. We visited Amsterdam, and roaming worked perfectly. The My Account app & PC website are easy to navigate, even for someone older like me.
Leonard, MB
I felt wow! amazing and very happy to receive the surprise. I’m excited to use all the apps on my new Google Pixel 10. Freedom has been very affordable and reliable. I would definitely recommend it to everyone, thank you, Freedom.
Maricris, ON
Keep an eye on us.
There’s plenty we’ve done, and even more on the way.
Check out the Freedom Mobile Arch at the PNE.
Check out the Freedom Mobile Arch at the PNE.
Find us at the Calgary Stampede from July 3-12.
On-campus events across Canada.
On-campus events across Canada.
Bringing 5G/5G + to Winnpeg, MB.
Have a story to share?
Enjoying your move to Freedom? Met a member of our team who made your day? We want to hear from you.