Protect your phone.

Get peace of mind knowing that your phone is protected from unpredictable accidents. With the Freedom Phone Protection Plan, any accidental damage including cracks and liquid damage are covered.

Why choose a phone protection plan?

Peace of Mind

With comprehensive coverage, your device is protected.


For only $9 a month, you can avoid costly repair or expensive device replacement charges.


With same day service options and availability 7 days a week, we’ve got you covered.

Did you know?

More than half of phone owners have damaged their smartphones.*

41% of damaged phones were in a case.

58% of parents with smartphones have cracked screens.

*Based on a survey of Canadian smartphone mishaps, CARAVAN ORC International, June 2018.

What's covered?

Accidental damage including broken screens.
Liquid damage.
Out-of-warranty malfunction. 
Up to two approved service requests per 12-month period. 

Customer costs for a damaged smartphone.*

* Repair cost of $1,368 with and without a Phone Protection Plan.



Without a plan, replacing a phone could cost as much as the full value of the device.



Screen damage service request.


Any other service request.

How to enroll

Available for new device activation or device upgrades within 30 days of purchase. Talk to a Freedom Mobile Agent for device inspection and enrolment.

Once enrolled, the Phone Protection Plan will be added to your monthly bill. If you upgrade your device, you will stay enrolled in the program and protection will roll over onto your new device.

Our easy service request process

Follow our 4-step process to get help with your damaged phone.

  1. Visit or call 1-855-975-7794.

  2. Tell us what happened.

  3. Pay $39 for a screen damage repair request or $129 for any other service request.

  4. Get your device repaired or replaced. Service requests must be filled within 60 days of the device failure and completed within 60 days of the file date.

Did you know? For those who qualify, you can now schedule a technician to visit your home or office to get your phone repairs done on the spot.

Frequently asked questions