What is Visual Voicemail?

Visual Voicemail is a subscription service that allows you to easily access your voicemail messages. No more time-consuming calls to manage voice messages!

Visual Voicemail allows you to listen to and manage your voicemail messages directly from your compatible device without having to dial in. Voicemail messages are downloaded to your device and you just tap on the message in the Voicemail tab from the Phone app to listen.

To access Visual Voicemail:

  1. You must subscribe to Visual Voicemail.

  2. Your Voicemail services must be set up.

  3. You must be using a compatible device:

  • iPhone 5s or newer (with carrier bundle 32.1 or above)

  • Google Pixel (Pixel 2 or newer) with the Phone by Google app (version 53 or newer)

  • Android devices preinstalled with the Phone by Google app (version 53 or newer)

Important: Visual Voicemail uses data to access information. If the service is used outside of the Freedom network, roaming charges may apply.

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