How to understand my Freedom Mobile bill?

Know everything there is to know in 3 quick videos.

BILLING CYCLE

What is the billing cycle for Freedom Mobile?

  • Your billing cycle begins on your activation day and resets on your billing date.

  • You’ll find current charges and your previous balance on your bill.

  • You’ll also find the amount due and the due date.

  • Understanding your billing cycle ensures timely payments and uninterrupted service.

YOUR FIRST BILL

Why is my first bill higher?

  • Partial service charges

  • Your first month of service billed in advance

  • A one-time connection fee (if applicable)

  • MyTab charges

  • Add-ons or pay-per-use charges

YOUR MONTHLY BILL

What will I find on my monthly bills?

Once your first bill is paid, your monthly bills will include:

  • Your regular monthly plan cost

  • MyTab charges (if applicable)

  • Any add-on purchases and incurred pay-per-use charges

  • Promotions, discounts or credits

AUTO PAY

Simplify your life and save.

Sign up for pre-authorized payments and save $5/month on your bill. And never worry about missing a payment ever again. 

AFFORDABLE, RELIABLE, WORRY-FREE WIRELESS

Here’s how we take the worry out of wireless.

Your plan includes Canada, US and Mexico.

That means you can stay connected without incurring daily roaming fees.

Ground daily roaming fees for good.

When you add a Roam Beyond plan, you’ll stay connected in over 100+ destinations worldwide for one low price.

We're so over overage fees.

Freedom pulled the plug on data overage fees a long time ago, making our plans even more affordable.

Didn't Find What You're Looking For?

Try these pages or check Support.