What is a Secure Form?

As an added layer of security to prevent fraud and reduce the potential for mishandling of sensitive credit card information, Freedom Mobile will send a secure link to customers via email, instructing customers to complete and submit a Secure Form. The Secure Form is used to provide consent to perform a secure credit check or save the customer’s credit card information for future payments.

Secure Forms are not kept as part of the customer’s conversation history.

Required information to complete a Secure Form:

  • Name on credit card

  • Credit card number

  • Expiry Month & year

  • CVV (three-digit number available on the back side of the credit card)

Learn how to complete a Secure Form



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