How do I unlock my Freedom Mobile Device?

If you purchased your phone from Freedom Mobile after December 1, 2017, your phone is already unlocked. To confirm, take the following actions:

  1. Remove your Freedom Mobile SIM Card from your phone.

  2. Insert the SIM Card from your new carrier.

  3. You will automatically connect to your new carrier if your phone is unlocked.

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If you are still experiencing an issue, try restarting your device and contact your new carrier for details on updating your APN settings.

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