About: Secure Forms

Overview

As an added layer of security to prevent fraud and reduce the potential to mishandle sensitive credit card information, Freedom Mobile will send you a secure link to via email, with instructions on how to complete and submit a Secure Form.

The Secure Form is used to provide consent to perform a secure credit check or save your credit card information for future payments.

Secure Forms are not kept as part of your conversation history with Freedom Mobile.

Required Information

To complete a Secure Form, you’ll need to have the following information available:

  1. Name on credit card

  2. Credit card number

  3. Expiry Month & year

  4. CVV (three-digit number available on the back side of the credit card)

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How to Complete a Secure Form

To complete the Secure Form, follow the step below:

  1. Access the email sent from noreply@freedommobile.ca and select the “Get started” secure link.

    FAQ Image  - How do I complete a Secure Form?

  2. Complete the Secure Form and select submit.

    First step you must complete to fill out a secure form

  3. After selecting submit, you will receive a confirmation page indicating the information has been submitted successfully.

    Confirmation secure form has been completed successfully.

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