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Terms and Conditions

*Prices do not include tax or government levies. Prices are based on Freedom Mobile standard rates and do not include any special promotional rates that may apply.

1. Digital Discount

Digital Discount promotion is subject to change or cancellation without notice. To be eligible to receive the $5/month Digital Discount, you must (i) be subscribed to a Prepaid or Postpaid line on an eligible plan (in-market plans, except for Prepaid By The Year, Tablet and Watch plans), (ii) sign up for Auto Pay (pre-authorized payments), (iii) have an active and valid Auto Pay method on file, and (iv) redeem the “Digital Discount” promo code at a Freedom Mobile retail location or through your My Account. The promo code can only be applied once to each eligible line. A $5 monthly discount will start to be applied on your next top-up date following promo code redemption (for Prepaid customers), or on your next bill following promo code redemption (for Postpaid customers). Postpaid customers: you must complete the above eligibility requirements on the same day you activate your eligible plan to ensure the discount is received on your first/next bill. If you are not eligible for the promotion during any month, that monthly discount will be entirely forfeited and cannot be made up. If you qualify for the discount in the months following the ineligible month, you will receive the discount in those subsequent months. Movement between eligible plans will not result in the loss of the monthly discount. Your service will no longer be eligible for the discount if you: (a) Change your rate plan to a non-eligible plan, or (b) Port your number away from Freedom Mobile. Applicable taxes extra.

2. Bonus Data Offer

Offer is subject to change or cancellation without notice. To be eligible for the promotion, you must subscribe to an eligible plan during the promotion period.
You will receive the additional data every month as long as you remain active on an eligible plan for that bonus data amount.

3. Bring Your Own Phone Offer

Offer is subject to change or cancellation without notice and is available for 24 months when you bring your own phone. Applicable taxes extra. To be eligible for the $5 or $10 monthly credit for 24 months, you must be on a bring your own phone line (not on a MyTab contract) on an eligible plan during the promotion period. The credits will start to be applied as a bill adjustment before tax on your 2nd bill. You will receive a $5 or $10 credit off the monthly price of the plan for 24 months, as long as you remain active on an eligible plan. The promotion may not be combined with any other recurring discount, except for Digital Discount. Your service will no longer be eligible for the promotion if you: a) Change your rate plan to a non-eligible plan; b) Sign up for MyTab; or c) Port your number away from Freedom Mobile. If you are not eligible for the promotion during any month, that credit will be entirely forfeited and cannot be made up. If you qualify for the credit in the months following the ineligible month, you will continue to receive the credit as applicable.

4. Unlimited Plans Data Policy

Freedom Mobile’s unlimited data plans include (depending on your selected plan) from 30GB to 100GB of full-speed data that can be used at 5G speeds on the Freedom network (where available) and at 4G speeds (up to 100 Mbps) on partner networks in Nationwide, the U.S., and Mexico (as applicable, see freedommobile.ca/plans for plan details). See freedommobile.ca/coverage for more information on Freedom’s coverage area. Once your full-speed allotment is depleted, you will continue to have access to data services, with no data overage fees, but at a slower speed – of up to 256 kilobits per second (for downloads) and 128 kilobits per second (for uploads) on the Freedom Network, and up to 128 kilobits per second (for downloads) and 64 kilobits per second (for uploads) on partner networks in Nationwide, the U.S., and Mexico (as applicable) – until the end of your current billing cycle. Applications such as web browsing, email, instant messaging, voice over IP services, or low-quality audio streaming will continue to work, but at a slower speed. Applications that normally require greater bandwidth, such as video streaming or peer-to-peer file sharing will also continue to work, but the slower speed may affect application performance. We will send you a text message notifying you when you have used 70% and 100% of the full-speed allotment included in your plan, at which point you may choose to purchase a data add-on to add more full-speed data to your plan. In all cases, usage is subject to the Freedom Mobile Terms of Service and Fair Usage Policy.