Sorry, we need more info on your phone:
Please check your IMEI, instructions below.
How to find your IMEI:
Option 1
Dial *#06# to display your phone’s IMEI number. IMEI numbers are generally
14–16 digits.
Option 2
On Apple devices, open Settings > General > About and scroll to reveal the IMEI.
On Android devices, open Settings > About > IMEI.