Sorry, we need more info on your phone:

Please check your IMEI, instructions below.

How to find your IMEI:

Option 1

Dial *#06# to display your phones IMEI number. IMEI numbers are generally
14–16 digits.  

Option 2

On Apple devices, open Settings > General > About and scroll to reveal the IMEI.

On Android devices, open Settings > About > IMEI.