Freedom to stay connected on our fast LTE network.

Our LTE network now covers more people than ever before, helping you share, stream, and stay in touch.

Introducing Extended Range LTE

Extended Range LTE delivers a farther-reaching network and better indoor coverage so you can stay connected in more places than ever before.

What is Extended Range LTE?

Extended Range LTE is our farthest reaching network coverage ever and represents a major milestone in our strategy to continually enhance your mobile network experience. The addition of Band 13 LTE (700MHZ low-band spectrum) to our network means we can strengthen and expand our coverage to even more places.

For you, that means a better network that reaches farther and penetrates walls for better coverage in buildings, basements and elevators. To use Extended Range LTE, you’ll need a compatible device.

For a complete list of compatible Freedom Mobile devices click here.

Where is Extended Range LTE available?

We’re just getting started with our rollout. When it’s available in your area, we’ll post it here. Select your city to see its Extended Range Coverage map.

  • Calgary – Available now in select areas
  • BC Lower Mainland – Available now in select areas
  • Edmonton – Available now in select areas
  • Hamilton – Available now in select areas
  • Greater Toronto Area – Coming soon

Visit our FAQ page to learn more about Extended Range LTE.

Coverage Map

The Freedom Mobile coverage area is an approximation of the actual wireless service available and is subject to change. The quality of voice and data service while within Freedom Mobile’s ‘Home’ network coverage area may vary when indoors and due to terrain, foliage, technical capacity, or weather conditions. Freedom Mobile cannot guarantee service availability. Data speeds and network technology compatibility varies by device – check out our latest selection of phones or find out more about bringing your own phone to Freedom Mobile.

Home Network - LTE & 3G

Built and managed by us, our ‘Home’ network provides access to all of the data, talk, text and features included with the ‘Home’ portion of your plan. Your phone will display ‘Home’ as the network name when in this area. Pay-per-use rates may apply.  Visit My Account to learn more about your current plan.

Variable Areas - Home & Away 

In these areas your phone will either use our ‘Home’ network or a partner’s ‘Away’ network. Your phone will display either ‘Home’ or ‘Away’ as the network name so that you can tell if you’re using the ‘Home’ or ‘Away’ portions of your plan. Pay-per-use rates may apply.  Visit My Account to learn more about your current plan.

Away Network - LTE & 3G

When you travel outside of our ‘Home’ network in Canada, you’ll be connected to a partner’s network, also known as ‘Away’.  Your phone will display ‘Away’ as the network name when in this area and may also indicate that it’s roaming. In these areas, you’ll have access to the ‘Away’ portion of your plan or pay-per-use rates may apply. Visit My Account to learn more about your current plan.

Questions about coverage?

Understanding the Coverage Map

The coverage map provides you with details on:

Home LTE / Variable / Away Network Coverage
Areas with No Coverage

By clicking on specific areas on the map you will be provided with a view of the type of coverage available within each specific area.

What is an Away Partner Network?

Away coverage is service provided by our roaming partners in Canada and the U.S. You are charged pay per use rates while in Away coverage for usage that is not included in your plan. Please check your plan details to see what degree of coverage you have when away in Canada or in the U.S.

Your phone will indicate if you are connected to Home or Away. When you’re Away, you will either see the word ‘Away’ or the name of the partner network you are roaming on displayed on your device. Many devices will also display “R” next to your signal strength to indicate roaming.

Where can I use your service?

You should ensure that your home – or the location where you use your phone the most – is within our Home network coverage area. Check out our coverage map.

Home Network
All rate plans include features for use on our network. Usage of features not included in your plan, such as international calling, may be charged on a pay per use basis, or unavailable.

Away Networks - Canada and US Roaming
Usage on our partner networks is included in some rate plans and add-ons; in other cases it is charged on a pay per use basis. Please check your plan details to see what degree of coverage you have when away in Canada or in the U.S.

International Roaming
You can also activate international roaming to continue using your services in over 120 countries worldwide. Check out our International Roaming Rates. Our best roaming rates are offered with the World Traveler add-on, which you can activate when you are going to be travelling outside Canada; many plans already include the World Traveler feature.

New customer? Check out our rate plans. Already a customer? Log in to My Account to check your plan features.

LTE vs. 3G: What’s the difference?

3G (3rd generation) network technology was the first generation of wireless to connect smartphones to the internet.

LTE stands for Long Term Evolution, a 4G (4th generation) network technology enabling data speeds several times faster than 3G. With LTE, websites and apps are more responsive, video streaming is smoother and downloads are faster.

Wi-Fi Calling

Wi-Fi Calling gives you the freedom to talk and text over any accessible Wi-Fi connection and, best of all, it's included in your plan.

Wi-Fi Hotspots

Connect with Freedom Wi-Fi and enjoy access to over 100,000 hotspots across Western Canada.

Transit Coverage

Stay connected during your commute. See our Toronto TTC Subway and Metro Vancouver SkyTrain coverage.