How do I unlock my phone?

Looking to unlock your phone? You can get an unlock code for any phone purchased from Freedom Mobile by taking the following steps:

  • 1. Log in to MyAccount.
  • 2. Click on "Plans & Add-ons".
  • 3. Under "Other Services" click on "Unlock My Device".
  • 4. Enter your IMEI and click "Continue".
  • 5. If your phone was purchased from Freedom Mobile you will be presented with your unlock code. If you are not presented with an unlock code or experience an issue please contact Customer Care.
Want to bring an unlocked phone to us? Learn more about bringing your own phone.