We’ve got you covered with a comprehensive protection plan.
Up to two claims within 12 months (service replacement fees apply):
Accidental damage (including water damage)
Fast and; convenient replacement or repair if eligible (as soon as the next day).
Phone support 7 days a week (1-877-632-0463)
Terms and Conditions apply.
The Phone Protection Plan can be added within 15 days of activating or upgrading your phone or tablet at a Freedom Mobile store. Coverage is optional; you can cancel at any time.
$9/mo. for all smartphones.
Replacement service fees are $39, $49, $129, $229, $299 or $399 depending on your phone or tablet model.
Repair service fee is $49 for select devices with certain damage. You will be notified by Asurion as part of the claim process if your device is eligible for the repair option
Contact Asurion within 30 days of the incident at 1-877-632-0463 from 7:00 am EST – 11:00 pm EST daily (excluding holidays) or visit the Asurion website. Replacement phones are shipped next business day if a service request is processed by 5:00 pm EST. Repairs are usually completed within two hours.