My Account gives you easy access to learn about and update your Freedom Mobile service. Through My Account you can securely:
View your data usage and calling minutes used in your current billing cycle
Pay your bill online
Manage your services at any time
Update your Auto Pay method or personal information
If you're logging into My Account for the first time, follow these easy steps to complete your setup:
Log into the My Account page with your phone number and PIN
Follow the prompts to update your PIN, set up a username and password, and confirm your email address
Your first bill may be slightly higher than future bills, as it includes both:
Charges for the period between your activation date and the start of your first full monthly plan
Charges for your first full monthly plan
After the first bill, your monthly charges will include only your monthly plan, Add-ons, and Pay-Per-Use charges (like roaming, etc).
Here's an example of what your bill will look like, how to read it, and the breakdown of all your charges.
Your first bill will show two charges with your monthly rate plan. The first one will be a lower charge that represents partial charges from your activation date to the beginning of your first full monthly plan. The second charge shows the first full monthly charge for your plan.
These are breakdowns of any monthly add-ons, additional Pay-Per-Use charges, or promotional discounts. Your monthly add-ons will be the same from month-to-month, while your Pay-Per-Use charges will change depending on your usage.
This is the total to be paid, including current charges as well as any unpaid amounts from previous months.
Signing up for Auto Pay is an easy way to ensure that you never miss a payment. You can activate Auto Pay in four easy steps:
Log into My Account
Select Billing Details
Select Sign up for Auto Pay
Follow the prompts to enter your credit card and billing details
You'll still reveice a bill every month to let you know what the total cost that will be withdrawn is, and to remind you of what day you'll be charged.
Note: Auto Pay is available with MasterCard, VISA, VISA Debit or American Express.
Check out what else your current plan has to offer.